The process of knowledge management refers to two specific features: the exchange of existing knowledge and the creation of new knowledge. The information age makes this crucial activity for the survival of a company, also improves information flows from company to company, between companies and consumers, and other methods. Three main practices in the knowledge management process include creating and discovering, sharing and learning, and the Organization and management. Each company can create its own specific method of knowledge management. The creation and discovery of new data implies the process of data mining, which is a sophisticated term for collecting information.
Companies can use any number of methods of mining to create or discover new knowledge and also to help improve the management of stocks, personal and the company in general. For example, a company can send surveys to customers to ask on the individual buying habits. The creation of new information leads to the discovery that companies can find information and data from any number of new sources. Sharing and learning involves the use of the enterprise networks to send and receive information. Sharing means taking the information obtained from a survey or other source and the dissemination of information between one or more groups. A knowledge management process often involves many departments within a single organization, thus improving the management of enterprises.
In other cases, a company may share information with other companies. This allows multiple companies can learn to achieve an increase in market share or complete other processes with the hope of a better marketing of their products. The Organization and management is a continuous activity of the knowledge management process. Within the Organization, it is necessary to compare new information with all the data previously obtained. In addition, the Organization is necessary so a company can make reference to information collected for specific purposes. Information management is a similar task associated with the Organization of the data collected. Managers must protect the information and make it available for your use at certain times and improve the management of companies and the stock management. Several people in different departments can have the task of managing a company’s information. A process of knowledge management often makes heavy use of technology. Current technology allows the company to collect and transmit data extremely fast, often in real time. The increase in the use of technology in these processes is often in positions of new businesses or activities that benefit the overall management of the companies. Source: Knowledge management process