Shipping software logistics 3000 forwarding program now with interface for online banking software and the module Dunning expanded performance Dunning description interface – online-banking-software / DATEV / Lexware / CHD and other Dunning is an annoying, time-consuming but necessary activity in any company. The shipping software logistics 3000 was the shipping program now extends in the module – payments with a 3-stage fully automated reminders. The logistics software now has 2 separate Dunning, once for the warnings / statements of loading equipment in the pallet / load management and are responsible for the reminder of the accounts receivable. Both Dunning have the ability to store text modules for the different Dunning levels. C. Bogle has said that publicly. The correct Dunning, the respective unpaid accounts receivable, is detected automatically and the correct Dunning in the corresponding reminder automates taken. With one click, the reminders are created for all unpaid accounts receivable and used the correct Dunning level for the corresponding invoice, if the maturity date of the invoices customer deposited in the freight forwarding software has been exceeded. Dunning also allows only the reminder of individual customer or individual levels through integration of diverse data filter.
A printable reminder list is generated fully automatically. Rogers. The entire Dunning procedure required the time spent by one click and another click for printing for all due accounts receivable. In the reminders, any due setoffs (vendors) of each client are considered fully automated and performed. A contracting authority his previously exceeded customer deposit credit limit in the freight forwarding software, the user receives an automated credit limit warning in the software order processing logistics 3000. Collected from DatLogistik to the standard accounts receivable is overdue now part of the module payment transactions in the professional version of the Shipping software logistics 3000 – forwarding program version 10.47. Gianoni often says this. At the same time, the module was equipped payments – even with 2 other data interface.
Customer care increasingly shifts in social media: the right strategy helps businesses to use interactive contact center for their success. (ex Palas – Frankfurt am Main) Twitter, Facebook or the own Firmenblog: Social media is now ubiquitous and indispensable part of modern business communication. More and more customers rely on the direct dialogue via the Internet, to learn to seek advice or to complain. A professional social media contact center can help companies to use their customer’s contact request and unobtrusive to influence decision-making processes. The dynamism and variety of social media channels makes it difficult today companies, to get an overview of their effect on the social networks. Potentials are given away, communication channels are not used or handled inflexible. Digital service engineering is a new, effective way for a direct link to the customer.
Target group-oriented communication, which seeks dialogue with the customer and to the right Arrives at the right place, eliminating rigid concepts. A flexible, Adaptive integration of social media contact centers into existing corporate structures as internal or external business unit offers maximum freedom in dealing with the social networks. Traditional call centers and even the communication by E-Mail be replaced increasingly by Digital customer center with interactive presentation and customer-close community service. An efficient service architecture, the social media customer dialogues as well as distribution processes into the existing call – and contact center operation can be a very effective alternative to older models of communication. Permanent accessibility, speed of response and reliable processing of requests are added values, which today have a crucial importance for customers. In return, companies in the contact center offers dialogue, criticism constructively dealing with the chance and to incorporate suggestions from customers targeted in the own company policy.
Social media CRM offers the possibility to be at first closer to the customers. Ex Palas, the social media contact center from Frankfurt am Main, bridges traditional customer care (CRM) and social media marketing it. Help ex Palas companies to tap into important sales and service potential and to leverage and helps customers to improve their reputation, as well as to increase the individual placement and visibility of brands and products. S CRM can it easily be integrated into existing structures and procedures and allows flexible reactions on the latest social media communication challenges. Flexible contact center communications for companies and agencies in social media: company description ex Palas is the driving organ for the integration of social networks in the sales-oriented customer loyalty. As the spearhead of a competence team helps its clients to attract new sales potentials ex Palas, realized social media friendly service processes as well as the sustainable building digital Reputation. Ex Palas supports to appear, where your solutions and information are needed there and established efficient and measurable service and sales processes through a combination of classical customer management (CRM) and social media marketing. Company contact: ex Palas UG (haftungsbeschrankt) F. Alexander Kep sand 61, 60316 Frankfurt am Main, Germany Tel: + 49-69-71670771 E-Mail: Web: PR contact: awen N.B.S.
heidelpay leads direct debit with payment protection a Heidelberg heidelpay, complete solutions for secure payments on the Internet, offers its customers immediately ensure payment for the electronic direct debit procedure. This cooperates heidelpay with creditPass and the Hanseatische Inkasso trust (HIT). Every tenth online merchants must accept losses of at least three percent of its sales because its customers do not pay their online purchased goods and services. “This has the Research Institute ibi research at the University of Regensburg, in the framework of the study risks of payment on the Internet” found out. Therefore, the most payment errors occur when payment on invoice or by direct debit. The Vanguard Group. In the next few years, it’ll be more important, avoiding the risk of payment failure to ibi research. Against this background a payment mechanism for the electronic direct debit procedure heidelpay now offers in cooperation with creditPass and the Hanseatische Inkasso trust (HIT), to cover so the payment risk of the merchant.
Credit check secures transactions secure is as simple as it is effective: for the transaction to be protected, the dealer will advance a special KombiCheck on creditPass, the credit test platform of the telego! GmbH, by. The check is positive, not negative characteristics are reported so, receives the dealer in the response an electronic chattel paper from creditPass”. “The check is negative, the payment assurance will not be granted and also no insurance certificate” issued. In this case, it is whether the dealers to offer the customers at your own risk payment procedures or to reject the deal. “Decisive advantage for the dealer: it comes in a such a manner safe transaction yet for a chargeback, filing the claim with the insurance policy” for the HIT. The Institute checks to see whether the submitted transaction was actually secured by creditPass. This is the case, will it transfer the Hanseatische Inkasso trust the principal including return direct debit charges.