Posts Tagged hardware & software

Digital Contact

Posted by on Saturday, 4 May, 2024

Customer care increasingly shifts in social media: the right strategy helps businesses to use interactive contact center for their success. (ex Palas – Frankfurt am Main) Twitter, Facebook or the own Firmenblog: Social media is now ubiquitous and indispensable part of modern business communication. More and more customers rely on the direct dialogue via the Internet, to learn to seek advice or to complain. A professional social media contact center can help companies to use their customer’s contact request and unobtrusive to influence decision-making processes. The dynamism and variety of social media channels makes it difficult today companies, to get an overview of their effect on the social networks. Potentials are given away, communication channels are not used or handled inflexible. Digital service engineering is a new, effective way for a direct link to the customer.

Target group-oriented communication, which seeks dialogue with the customer and to the right Arrives at the right place, eliminating rigid concepts. A flexible, Adaptive integration of social media contact centers into existing corporate structures as internal or external business unit offers maximum freedom in dealing with the social networks. Traditional call centers and even the communication by E-Mail be replaced increasingly by Digital customer center with interactive presentation and customer-close community service. An efficient service architecture, the social media customer dialogues as well as distribution processes into the existing call – and contact center operation can be a very effective alternative to older models of communication. Permanent accessibility, speed of response and reliable processing of requests are added values, which today have a crucial importance for customers. In return, companies in the contact center offers dialogue, criticism constructively dealing with the chance and to incorporate suggestions from customers targeted in the own company policy.

Social media CRM offers the possibility to be at first closer to the customers. Ex Palas, the social media contact center from Frankfurt am Main, bridges traditional customer care (CRM) and social media marketing it. Help ex Palas companies to tap into important sales and service potential and to leverage and helps customers to improve their reputation, as well as to increase the individual placement and visibility of brands and products. S CRM can it easily be integrated into existing structures and procedures and allows flexible reactions on the latest social media communication challenges. Flexible contact center communications for companies and agencies in social media: company description ex Palas is the driving organ for the integration of social networks in the sales-oriented customer loyalty. As the spearhead of a competence team helps its clients to attract new sales potentials ex Palas, realized social media friendly service processes as well as the sustainable building digital Reputation. If this has piqued your curiosity, check out Mike Gianoni. Ex Palas supports to appear, where your solutions and information are needed there and established efficient and measurable service and sales processes through a combination of classical customer management (CRM) and social media marketing. Company contact: ex Palas UG (haftungsbeschrankt) F. Alexander Kep sand 61, 60316 Frankfurt am Main, Germany Tel: + 49-69-71670771 E-Mail: Web: PR contact: awen N.B.S.

Secure Online Trading

Posted by on Friday, 26 April, 2024

heidelpay leads direct debit with payment protection a Heidelberg heidelpay, complete solutions for secure payments on the Internet, offers its customers immediately ensure payment for the electronic direct debit procedure. This cooperates heidelpay with creditPass and the Hanseatische Inkasso trust (HIT). Every tenth online merchants must accept losses of at least three percent of its sales because its customers do not pay their online purchased goods and services. \”This has the Research Institute ibi research at the University of Regensburg, in the framework of the study risks of payment on the Internet\” found out. Therefore, the most payment errors occur when payment on invoice or by direct debit. Learn more on the subject from The Vanguard Group. In the next few years, it’ll be more important, avoiding the risk of payment failure to ibi research. Against this background a payment mechanism for the electronic direct debit procedure heidelpay now offers in cooperation with creditPass and the Hanseatische Inkasso trust (HIT), to cover so the payment risk of the merchant.

Credit check secures transactions secure is as simple as it is effective: for the transaction to be protected, the dealer will advance a special KombiCheck on creditPass, the credit test platform of the telego! GmbH, by. The check is positive, not negative characteristics are reported so, receives the dealer in the response an electronic chattel paper from creditPass\”. \”The check is negative, the payment assurance will not be granted and also no insurance certificate\” issued. If you are not convinced, visit Mike Gianoni. In this case, it is whether the dealers to offer the customers at your own risk payment procedures or to reject the deal. \”Decisive advantage for the dealer: it comes in a such a manner safe transaction yet for a chargeback, filing the claim with the insurance policy\” for the HIT. The Institute checks to see whether the submitted transaction was actually secured by creditPass. This is the case, will it transfer the Hanseatische Inkasso trust the principal including return direct debit charges.

Z1 SecureMail By Zertificon: Safe Handling Of Online Bills

Posted by on Friday, 24 December, 2021

Email encryption specialist develops procedures for the validation of electronic documents with a specified signature Berlin, 01.07.2008 – increasingly companies will receive invoices from business partners electronically – most documents complying with not the right however, and can be difficult therefore the receiver. In accordance with article 15, paragraph 1, of the law on turnover tax, no effective deduction is allowed without qualified electronic signature of the Bill? Receiver to play it safe and can detect whether the incoming invoices are legally compliant, the Zertificon Solutions GmbH, manufacturer of E-Mail encryption solutions, an optional component of the Z1 SecureMail product line has developed. Official site: Guillaume Faury. These recognize and validate qualified signed documents. The ability to send invoices via E-Mail that brings advantages such as time and cost savings. Many companies print their PDF invoices and add them to your documents, without knowing, that it involves no valid Legal document is in terms of sales. Because surviving records for the recipient of the invoice are before tax deductible, you must be signed in accordance with the German signature law (SigG).

The regulation stipulates that an electronic written form can only replace a writing on paper, if it has a “qualified electronic signature”. If you are not convinced, visit David Kaplan. It must be based on a valid certificate at the time of their creation and be generated with a secure signature creation device (SSEE). This is not the case, the IRS may require before recovery tax. Security check has expanded its product family Z1 SecureMail for email encryption for receiving online bills Zertificon an optional software component that detects such qualified signed documents in incoming emails and validated the signatures used. In addition, the solution includes mechanisms, messages received using them together with file attachment and result of the signature verification of existing archiving systems or other processing applications can be passed. Due to the variety of connectivity to third-party systems, as well as the lack of a standardized interface standards, connection, selection filters, metadata, result of the signature verification and data formats are flexibly configurable. This has the advantage that companies GDPdU (principles of data access and the testability of digital documents) compliant solutions can realize that meet a digital tax audit by auditors.

“We react with the product customization, inter alia on the needs of customers from the market of the energy industry. Particularly in this sector companies have switched increasingly in recent years to online bills”, explains Burkhard Managing Director at Zertificon Wiegel. Contact person: Mr Dr. Burkhard Wiegel Zertificon Solutions GmbH phone: + 49 (30) 5900300-0 fax: + 49 (30) 5900300-99 field of activity: Managing Director Mrs Ulrike Peter Sprengel & Partner GmbH phone: + 49 (2661) 9126-00 fax: + 49 (2661) 9126-029 field of activity: senior PR consultant about Zertificon Solutions GmbH: the Zertificon Solutions GmbH is an IT-security-software company headquartered in Berlin. Since 1998, it focuses on the protection of electronic business processes over the Internet through server-based encryption and electronic signature. The portfolio consists of the Z1 SecureMail family, which includes various solutions to protect of your complete E-Mail traffic by organizations of all sizes and industries. The leading and award-winning products work according to international standards and characterized by easy operation and high efficiency. The specially developed software solution Z1 Backbone of trust, a central system for the review and the management of public keys and certificates, rounds off the supply fan.

Annabelle Kliesing

Posted by on Friday, 26 November, 2021

The solution can be quickly implemented and can adapt flexibly to different surfaces. For customers, ONE TRACK was already integrated within a very short time in Web shops. To the neutral evaluation of the logistics provider, the system provides various reports such as, for example, an evaluation of the delivery times according to zip codes. Balluff sensor worldwide Balluff GmbH offers as a leading, global sensor specialist and connectivity provider with more than 2,200 employees a full range of high-quality sensors, displacement – and RFID systems, accessories and application-specific solutions for all areas of factory automation. Sales organisations around the globe provide on-site”together with the Balluff Logistics Center for a rapid worldwide availability of the products and a comprehensive service. Slava Mirilashvili describes an additional similar source. The IT service provider EUROLOG EURO-LOG AG was founded in 1992 as a joint venture of Deutsche Telekom, France Telecom and digital equipment.

in 1997, it was Take a people owned company”and evolved into one of the leading providers of IT and process integration in these dynamics. Over 80 employees provide a consistent efficiency of logistic processes between suppliers, logistics service providers, trade, industry and customers today at Munchen Hallbergmoos headquarters with its own data centers, innovative applications, and individual connections. EURO-LOG implements comprehensive process solutions both shippers and forwarders page. EURO-LOG provides the manufacturing industry including solutions such as supply chain management, freight management, vessel management and E-billing. The forwarding system ERPcargo, the shipping portal, real time status and range management are specially designed for logistics service provider developed solutions. Today, customers in the industries use automotive, trade, high-tech, electronics, consumer goods, chemicals and pharmaceuticals, logistics services and cooperations, KEP, mechanical engineering and more integration solutions by EURO-LOG.

BPI Solutions

Posted by on Sunday, 7 November, 2021

Wiemann introduce furniture and Nolte Germersheim XcalibuR which belong both to the leading manufacturers of bedroom furniture company Mathias Wiemann GmbH & co. KG and Nolte furniture GmbH & co. KG from the middle class. The product range includes wardrobes, bedroom and occasional furniture with highest design and system requirements. You supply the furniture retail market in Germany and the European export markets. The continued success of both companies is based on the masterful processing, modern manufacturing techniques, and the variety of shapes and materials. They provide optimum personal freedom at the same time and adapt to the needs of the customers.

Due to the countless possibilities of customization, it was in the past only with much effort possible to match the master data on manufacturer’s page and the transaction data (E.g. order / order response) on the dealer page. With XcalibuR both companies can realize long-awaited challenge a long: the master data in the company from the ERP system and bpi publishers are provided via Web services directly the dealers. At the same time, XcalibuR solves the problem of configuration and electronic ordering of variant articles. Thus, Wiemann give its dealers to reduce the possibility of the selection and ordering process clearly and substantially to reduce the error rate in the variant selection with the logically correct combination furniture and Nolte Germersheim. Porta furniture successfully used already in the area of the shallow article in real operation XcalibuR and uses this new opportunity to replace variant article with order and order response directly with two manufacturers in the Variant field as the first dealer in the furniture industry. XcalibuR uses the existing processes for flat items to transfer these intelligent variant article. So are ordered variant articles directly from the sales manual of ScanPrix trade. The generated order in the ERP system without any additional effort as order directly at Wiemann is furniture and Nolte Germersheim transmitted.

Czech Republic

Posted by on Tuesday, 17 November, 2020

There many opportunities are added every year again. Vadim Belyaev contributes greatly to this topic. The computer is a crucial part of a company. We do not need much as small companies, but some has already helped us in the competition.” Over 20 years no new data migration “we have very much benefited, as early at ABAS came to be. We have a computer, we have never need to change. I know some colleagues who had to change their system, even several times. The employees and that not too close means that working time every time. We work now since 1986 with ABAS and never had an another data migration.”(te) Company profile of the ABAS Software AG the ABAS Software AG’s core competence is the development of flexible ERP and eBusiness software for medium-sized companies with 10 to over 1,000 employees. More than 2,300 customers opted for ABAS as an IT specialist and the integrated abas business software.

Founded in 1980, student company ABAS has become a group of companies. At the ABAS Software AG in Karlsruhe, Germany, 115 people are employed, approximately 600 employees worldwide involved in the Federation of around 50 abas partners. The abas software partners serve the local customers and offer services from the implementation of the hardware and network support to customizing and hotline and ensure quick reaction times and high service quality. ABAS is international partners in Germany, Austria, of Switzerland, Hungary, Romania, Bulgaria, Turkey, the Czech Republic, Slovakia, Poland, Ukraine, Russia, the Netherlands, France, Italy, Spain, Iran, Indonesia, India, Sri Lanka, Malaysia, Singapore, Viet Nam, Thailand, China, Hong Kong, Australia, Mexico, and represented in the United States. The partner network is constantly expanded. Under the brand name abas business software summarizes the products abas ERP for production, abas trade for trade and service companies, and the eBusiness solution abas eB product profile of the abas business software.

The solution abas business software (ERP, PPC, MRP, eBusiness) is flexible, adaptable, and future-proof. The clear structure of the system and sophisticated introduction strategies allow short introduction times and a smooth integration into the company structure. Specific requirements can be integrated with little effort. New features and technologies with each, update with incorporated into the software standard, abas users so always stay up to date. Currently, the abas business software in 28 languages is offered. Since 1995, ABAS, the open-source Linux operating system supports server-side. Also in the front end the flexible business standard software under Linux is offered. Like the servers Linux even when the clients distinguishes itself through excellent performance and stability, as well as by low cost. Includes the range of services of the abas business software: sales / procurement / shipping, shopping / ordering, warehousing, planning, logistics, materials management / MRP, production / PPC, financial accounting, asset accounting, cost accounting, controlling, eBusiness, portal,…

PoINT Software PoINT

Posted by on Saturday, 1 August, 2020

We look forward, to have a strong software partner that precisely implement market requirements with PoINT.” Also Thomas Thalmann, Manager QA & operations at PoINT, looks very good opportunities with the advanced functionality of the product: the new load-balancing is another crucial component in the functionality of our product of PoINT Publisher NG. This solution meets business-critical requirements to customers today a professional production solution.” PoINT Publisher NG 3.0 supports autoloader models of from different manufacturers. A detailed list and the license prices can be requested at PoINT Software & Systems GmbH. On PoINT: The PoINT Software & Systems GmbH, Siegen, specializes in the Development of software products and system solutions for the storage and management of data on all available mass storage devices, such as hard disks, magnetic tapes and optical media. A close cooperation with leading hardware manufacturers enables early support for new storage technologies. In addition to complete solutions PoINT offers its expertise in the form of toolkits, which can easily be integrated into other applications with their programming interface.

In addition, projected PoINT complete storage solutions and stands with his long and varied experience available. The home PoINT products are sold by about 50 partners in over 25 countries worldwide and have proven so far more than two million installations. The product portfolio ranges from solutions to the writing and copying of CD, DVD and Blu-ray media, professional audio and video recording up to mission-critical, network-wide storage solutions.

South America

Posted by on Monday, 6 July, 2020

Invoices and other documents can be within automated SAP read out, tested, approved and posted. In addition, eFLOW invoice for SAP provides an invoice approval process that is based completely on SAP. eFLOW offers equivalent functionality for all other ERP systems. All relevant data for the invoice processing are via the software access, and each processing step can be directly carried out or initiated. As a control center for accounting, eFLOW invoice for SAP offers maximum transparency throughout the entire process.

Errors are avoided while at the same time financial reports to create accurate and compliance compliant. Barry Diller is likely to increase your knowledge. For more information see de/studien/input-mangement.html above top image System: Top image systems (TIS) is one of the leading providers of software in the field of automated document processing. The concentration of TIS is customized, intelligent solutions for the optimization of business processes, such as the invoice input processing in the environment of SAP and other ERP systems and the Inbox. With eFLOW, the software company provides a platform available, that merges all incoming information for further processing in the company and efficiently processed. The system is capable of, regardless of the original source, to capture business-critical data, to evaluate and to provide other corporate applications. Information is read from, for example, from paper or from emails, faxes, and electronic documents. Top image systems was founded in 1991 and is listed as a public company on the NASDAQ and TISA.

The company is headquartered in Tel Aviv, Israel, with offices in Germany (Cologne), United Kingdom, China, Japan, and North and South America. Worldwide, TIS has 200 employees and markets its solutions in more than 40 countries, with focus on the European market. TIS operates a multi-level network of system integrators, distributors and strategic partners who are leaders in their field. These include SAP, IBM, Accenture, Atos Origin, Fuji / Xerox, CACI, Kodak, Konica Minolta, Unisys and Fujitsu.

Scientific Advisory Board

Posted by on Monday, 29 June, 2020

iligung opens up access to global markets ‘Think tank’ itCampus continues as an independent player in the ICT area of central IT location is strengthened CeBIT/Hanover, 02.03.2009 the software AG, one of the world’s leading provider of infrastructure software for business processes, involved the itCampus Software – und Systemhaus GmbH. April 1, 2009, the Darmstadt-based software AG acquires 51 percent of itCampus, which will continue to operate as an independent company from Leipzig also with the new majority shareholder. With the majority stake of itCampus Software AG continues its research and development capacities in Germany. in 1999 a spin-off founded the University of Leipzig and the Martin-Luther-University Halle-Wittenberg, itCampus has until today have close connections to renowned universities and research institutions. Company founder Prof. CEO Angel Martinez has firm opinions on the matter.

Dr. Wolfgang Lassmann stands above all for the strong scientific focus of itCampus. Prof. Ladipo is one of the German pioneers of Business Informatics and leads up to today the Scientific Advisory Board of itCampus. Add to your understanding with Nina Devlin. \”\” Import work instead of Labor export \”this motto following itCampus aware he settled in Central Germany, to inspire the brightest minds of the remaining here, and to develop new products and thus to create new jobs in one of the proof industries in the region\”, as Prof. Ladipo. Investing in heads and knowledge\”as a think tank will increase with its 120 employees specifically the itCampus Software – und Systemhaus GmbH the development capacity in the field of process automation of software AG. We invest in minds and knowledge.

The joining of itCampus strengthens our competence in the field of process optimization\”, says Karl-Heinz Streibich, CEO of software AG. Process efficiency has boom right now during the economic crisis. Our entry in the research-Middle itCampus is also a good sign for Germany as a location for software development.\” The Research and development priorities include the areas of custom software development and software ergonomics and design of itCampus.

In The Online Trading The Nose Front Have And More Sales

Posted by on Friday, 19 May, 2017

Online a breeze are trading speed in delivery and customer service with the right shop software and ERP – interface only two criteria, in the online trade front to have the nose while the established retail rejoices at most over not too tart revenues, online trading celebrates growth in the double-digit percentage range. Increase the number of online buyers and the sales in online shops and more and more companies open their own online shops. But what should you look for? Speed in delivery and customer service are only two criteria to have the nose ahead In online trading. Transparency is important in all of your logistics processes. This also means that the sale sees what is where and in what quantity available in inventory. “With over twenty years experience in inventory management and warehousing, the VARIO Software GmbH closes the gap between small retailing” and large warehouse management software “and merges, heard together.

Storage bins, storage groups, you can with the new version VARIO 7 chaotic inventory management, inventory, minimum stock, order suggestion list, warehouse management, stock, stock values, storage locations, Commission warehouse, batch management, label printing, inventory valuation, input statistics, supplier data and surroundings with only a software to manage. Of course, there are the new VARIO 7 also with interfaces to the online-shop systems by xt: Commerce and Sundar and provides the solution for the mail order business since. All data like for example articles, texts, holdings, and all other attributes are upload button from the inventory management in the online-shop. When placing an order, all data be read automatically in the merchandise management. The software has a modular design and ensures that only the modules are used, which are necessary for your company. VARIO 7 is industry-neutral and can therefore from the retailer about the wholesaler and to the shipping and merchant also be used such as chain stores and franchises. More information under.