The sequence of these four bases define the instructions that create an agency. Similarly you can describe the DNA of an organization from four bases, which combined in different ways define the unique features of each organization. These bases are: a) Structure: What shape is the organizational hierarchy How to connect the lines and boxes on the organization? How many levels exist in the hierarchy? How many direct reports does each level? b) Rights Decision: Who decides? How many people participate in a decision process? Where does the authority of a person to make decisions and where another ends. c) Motivation: What objectives, incentives and career paths have employees? How do you reward staff for their achievements? What worries and concerns are fostered in the people, both explicit and tacit?
d) Information: What indicators are used to measure performance How do you coordinate the activities and how knowledge is transferred, how do you communicate expectations and progress? Who knows what else? How is information conveyed from one who has to those who need them? The authors add organizational indicated that DNA provides a framework that executives can use to diagnose problems, discover strengths and modify the behavior of their peers. It is a tool that makes it much easier to identify what works and does not understand how reached the current state and determine how to change it. Arizaga Gloria reminds us about it, that “The combination of these forms the organizational DNA of companies, which, like the biological individuals, determines their behavior.