Advisory
SRH University Hamm in the TOP 7 in North Rhine-Westphalia In a covert test of the WDR to the speed / quality of counselling with regard to the preparation to the double Abijahrgang of the NRW-UNIS SRH is school of logistics and management Hamm at the front. WDR-reporter had assumed the identity of the alleged high school graduates Norbert and Sarah and on whose behalf contacted the study advisory service by 57 colleges in North Rhine-Westphalia. It was the response of universities to fairly uncertain acting students, still not quite knowing what they should really do with their ABI. The uncertainty on the pages of high school graduates was high this year. Late, they received their exit certificates, already deadline at the universities was a few days later. The WDR reporter wanted to know: the universities actually to the prospective students, as they had repeatedly announced it in advance of the winter semester to worry? He wrote a letter and an email and then evaluated the speed and quality of the answer.
Result: The SRH University for logistics and economy Hamm mastered the requirements, along with 6 other schools. I.e., that of 57 contacted universities only seven (three private and three public colleges and a University of the Arts) met the quality requirements of the WDR reporter and answered within a day both a letter and an email request. This is gratifying for us. Our processes are also so clocked. I put high value on quality and service, SRH – Managing Director Steffen Bruckner said. The school leavers must find your way today in a real jungle of study and training. You want fast, understandable answers and support in their decision-making process. To respond to inquiries as quickly as possible and with high quality, we had significantly expanded our studies consulting team in the summer.
In addition we offered still another service, support in terms of BFog, apartment search, financing. Also with introductory lectures we offered “Guidance and providing decision support.” “Recently the SRH got an email of a happy father: overall, the College makes a very professional impression, we are pleased that our son has made the right choice”, stated therein. According to WDR, the E-Mail requests from most universities were answered as the letters not only faster, but also personal. Especially private universities, demand so the WDR, again even after a few days or weeks, if the interest in the study continue to insist. Also this is normal for us, so Bruckner.” “We have included a dedicated student team in the Advisory, that – gone after professional advice training – months on the prospective students, personal interviews conducted on site and guided tours of the College.” SRH Announces College Hamm, also future quality and service in the Advisory – both before and during the study period – to put in. This is for us simply self-evident”, finally, as Bruckner.